Organizational Development
Quality Management Systems.9000 has developed nine different modules of organizational development. These modules are developed keeping in view of the organizational needs of different business sectors. An organization may select any module(s) for implementation. Funding opportunities are also available for these projects from Business Support Fund.
Module 1
- Mail Delivery & Dispatch Management
- Data & Record Management
- Reporting & Monitoring System Module 2
- Inventory Management & Control
- Vendors Management
- Purchase Control
Module 3
- Customer Interaction and Business Development
- Customer Complaint Handling / Feed Back System Module 4
- Human Resource Management
- Departmental Objectives & Targets
- Management Program Module 5
- Quality Control & Quality Assurance
- Rejection Control Module 6
- Internal Auditing & Reporting
- Correction & Corrective Action Module 7 (not applicable to services)
- Production Planning & Control Management
- Waste Management
- Material (Forecasting) Management Module 8 (not applicable to services)
- Machine / Equipment Maintenance System
- Trouble Shooting and Rectification System Module 9
- Hazard Analysis & Response
- Occupational Safety & Security