OD: Organizational Development
Quality Management Systems.9000 has developed nine different modules of organizational development. These modules are developed keeping in view of the organizational needs of different business sectors. An organization may select any module(s) for implementation. Funding opportunities are also available for these projects from Business Support Fund.
Modules
Module 1
- Mail Delivery & Dispatch Management
- Data & Record Management
- Reporting & Monitoring System
Module 2
- Inventory Management & Control
- Vendors Management
- Purchase Control
Module 3
- Customer Interaction and Business Development
- Customer Complaint Handling / Feed Back System
Module 4
- Human Resource Management
- Departmental Objectives & Targets
- Management Program
Module 5
- Quality Control & Quality Assurance
- Rejection Control
Module 6
- Internal Auditing & Reporting
- Correction & Corrective Action
Module 7 (not applicable to services)
- Production Planning & Control Management
- Waste Management
- Material (Forecasting) Management
Module 8 (not applicable to services)
- Machine / Equipment Maintenance System
- Trouble Shooting and Rectification System
Module 9
- Hazard Analysis & Response
- Occupational Safety & Security
Applicability
Progressive organizations from different business sectors including Textile, Pharmaceuticals, Food, Auto- Mobiles, Labs and Hospitals can go for implementation of these modules depending on their requirements and Business needs.
Related Trainings
- QMS.9000 can also provide trainings on all the modules (both separately and combined)