OD: Organizational Development

Quality Management Systems.9000 has developed nine different modules of organizational development. These modules are developed keeping in view of the organizational needs of different business sectors. An organization may select any module(s) for implementation. Funding opportunities are also available for these projects from Business Support Fund.


Module 1

  • Mail Delivery & Dispatch Management
  • Data & Record Management
  • Reporting & Monitoring System

Module 2

  • Inventory Management & Control
  • Vendors Management
  • Purchase Control

Module 3

  • Customer Interaction and Business Development
  • Customer Complaint Handling / Feed Back System

Module 4

  • Human Resource Management
  • Departmental Objectives & Targets
  • Management Program

Module 5

  • Quality Control & Quality Assurance
  • Rejection Control

Module 6

  • Internal Auditing & Reporting
  • Correction & Corrective Action

Module 7 (not applicable to services)

  • Production Planning & Control Management
  • Waste Management
  • Material (Forecasting) Management

Module 8 (not applicable to services)

  • Machine / Equipment Maintenance System
  • Trouble Shooting and Rectification System

Module 9

  • Hazard Analysis & Response
  • Occupational Safety & Security


Progressive organizations from different business sectors including Textile, Pharmaceuticals, Food, Auto- Mobiles, Labs and Hospitals can go for implementation of these modules depending on their requirements and Business needs.

Related Trainings

  1. QMS.9000 can also provide trainings on all the modules (both separately and combined)